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中文
Solution and its analysis of a kind of Markov chain model used in CRM problem
CHEN Bo-cheng
1
，LI Ying-jie
2
，LIU Wen-huang
1
，YAN Xue-wei
3
Computer Engineering and Applications . 2010, (
4
): 49 -51 . DOI: 10.3778/j.issn.1002-8331.2010.04.015
