关键词: 供应链管理, 平衡计分卡, 系统动力学, 仿真

Abstract: For the supply chain management, the key for enterprises is how much income it can produce. Based on the theory of the balanced scorecard, an internal causality analysis framework in supply chain management is established, which shows the relationship within learning and growing, supply chain process, customer satisfaction and enterprise financial level, and in that analysis framework, using the system dynamics simulation method, this paper discusses the contact between the whole supply chain operation efficiency and enterprise individual performance result, which shows the change of enterprise’s profit caused by the improvement of supply chain coordination time through causal chain eventually. In this way, the enterprise’s actual efficiency caused by supply chain management is calculated out, which helps to provide guidance for implementation of enterprise’s supply chain management project.

Key words: supply chain management, balanced scorecard, system dynamics, simulation