Study on method for optimum choosing product based on uncertain customer requirements

Computer Engineering and Applications ›› 2007, Vol. 43 ›› Issue (20): 117-119.

• 产品、研发、测试 • Previous Articles Next Articles

Study on method for optimum choosing product based on uncertain customer requirements

WANG Zhan¹，ZHU Bin¹，YANG Hai-cheng¹，LI Hong²

1.The Key Laboratory of Contemporary Design and Integrated Manufacturing Technology，Ministry of Education，Northwestern Polytechnical University，Xi’an 710072，China
2.The Faculty of High Vocational Education，Xi’an University of Technology，Xi’an 710082，China

Received:1900-01-01 Revised:1900-01-01 Online:2007-07-11 Published:2007-07-11
Contact: WANG Zhan

不确定性顾客需求的产品优选方法研究

王展¹，朱斌¹，杨海成¹，李虹²

1.西北工业大学现代设计与集成制造技术教育部重点实验室，西安 710072
2.西安理工大学高等技术学院，西安 710082

通讯作者: 王展

Abstract

Abstract: This paper presents an optimum seeking method based on uncertain customer requirements，in which uncertain requirements are represented as the form of triangular fuzzy numbers，the matrix of decision making can be constructed through similarity measure.And then the Simple Additive Weighting（SAW） method is taken as the utility function to calculate utility value of each product.Finally，the digital camera is taken as an example to further verify the validity and the feasibility of this method.

Key words: product configuration, customer demand, fuzzy, similarity degree

摘要： 提出了一种基于顾客不确定需求的产品优选方法。该方法首先将模糊的顾客需求表示为三角模糊数形式，通过相似度计算构造决策矩阵，计算待选产品的综合效用值，并给出排序，为顾客选择产品提供理论参考依据。最后，以数码相机为例验证该方法的有效性和可行性。

关键词: 配置, 顾客需求, 模糊数, 相似度

WANG Zhan¹，ZHU Bin¹，YANG Hai-cheng¹，LI Hong². Study on method for optimum choosing product based on uncertain customer requirements[J]. Computer Engineering and Applications, 2007, 43(20): 117-119.

王展¹，朱斌¹，杨海成¹，李虹². 不确定性顾客需求的产品优选方法研究[J]. 计算机工程与应用, 2007, 43(20): 117-119.

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Study on method for optimum choosing product based on uncertain customer requirements

不确定性顾客需求的产品优选方法研究

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